ICAT Integrated Computer Assisted Telephony. A range of computer telephone interface (CTI) products.
INTERFACES Interfaces are places where two or more appliances can be connected such as telephone systems and computers, printers and call loggers.
INTERNAL PAGING This lets you to send messages to individuals or groups by using the loudspeaker of their handsets.
INTRUSION Intrusion lets you break into a call to make an announcement. This is usually only possible from executive handsets and also needs to be programmed into the CPU. To make eavesdropping difficult some systems are equipped with an audible warning when this facility is activated. This feature is also known as override or barge in.
IPC International Private Circuits
IPX/SPX Protocol used by Novell Netware.
ISB Inter Shelf Bus. The ISB carries control signals within some telephone systems.
ISDN The Integrated Services Digital Network is a high-capacity, high-speed network capable of transmitting voice, data and video. Access to the service is at basic rate (see BRI) or primary
ISO International Standards Organisation. Technical agency of the United Nations concerned with international standardisation in a broad range of industries.
ITU International Telecoms Union. Telecoms agency of the United Nations concerned with international standardisation in a broad range of industries.
IVR Interactive Voice Response. Systems which enable callers to conduct transactions, store or retrieve information. The interface may be by voice recognition and/or DTMF.
